How flexible are your working hours at UnitedHealth Group? How do you feel about going to work each day at UnitedHealth Group? really good experience answering medical calls, taking 80-100 calls per day the feed us during aep period, had a lot of ot to offer win games played games took pics with co workers. I would come in login to their system and immediately start taking calls. What is a typical day like for you at UnitedHealth Group? Fair benefits, work long hours, transfer to another position is hard, Thank you for your review. Latest News. I learn something new everyday in my roll. I am a new contractor not paid by UHG, I am sure this contractor provides everything that is needed or required for consideration. Help Desk Support - San Antonio, TX UnitedHealth Group San Antonio, TX 4 days ago Be among the first 25 applicants. Career recommendations for Help Desk Analyst, Explore information on salaries, job satisfaction, skills and more, Popular locations for Help Desk Analyst in US. Poor, clueless, outdated management. I worked as a contractor for Optum in the IT deparment. Thank you for your time of service. There was a good work culture here. Truly a wonderful place to work. Explore PTO allowances, work-life balance and flexibility and parental leave. My direct lead was awesome, extremely understanding and easy to work with. It can be difficult when there are transitions with the organization, but I've found it helpful to grow a network of people to surround myself with. The company actually encourages advancement. Help Desk Support - San Antonio, TX at UnitedHealth Group. - Tori, Culture is great. The work was great and I learned alot. Thank you for your time of service. Find a career at UnitedHealth Group. I met alot of great people while working there and the atmosphere and environment were very fun and a nice place to work. I was only a temporary employee for seasonal work but everyone was very nice and helpful. Plenty of areas for growth within the company. Catamaran Pharmacy Help Desk Representative, Help Desk & Scheduling Team Member (Contract). Not the best place if you're trying to find a company to grow into and contribute. We are excited that you are joining our elite team. Search job openings and learn more about us. Nepotism & favoritism of ppl that functioned poorly. Primary Responsibilities: Oversee 100% of the requests, incidents, changes and problems. The staff and management are caring and understanding, business over all is satisfying when your are very consistent on wanting to help members with their problems. I relocated to another state however, and the assistance to transfer to another position that I qualified for was minimal to none. My direct lead was awesome, extremely understanding and easy to work with. company as a whole is very unprofessional and unorganized, they pay you little money for the work that is requested of us. Being treated fairly is a big deal. Depends on your needs and your perspective. Great pay, management, and fellow employees, Thank you for your review! Not much room for growth as promised. My manager and team were great, very helpful and knowledgeable in the LTC Medicaid program. Our community is ready to answer. Would you recommend working at your company? UnitedHealth Group is a drug-free workplace.Candidates are required to pass a drug test before beginning employment. Explore skills and training, pay raises and promotions and management and culture. UnitedHealth Group is a diversified health and well-being company dedicated to helping people live healthier lives. True good ol boy system in play in the IT department. Overall I've had a great experience in growing my career at UnitedHealth Group. There is not a work and balance life as your having to work overtime or on your time to meet deadlines and your review is dependent on you meeting those deadlines. Contractor for Optum in the it department elite team 7 a.m. and 7 p.m.,... Have the opportunity to learn new things growing my career at UnitedHealth Group like! The vacation policy like at UnitedHealth Group it 's like to work flexible are your working hours at Group... Toolkit - your employees before their plan begins, when it begins and 1-3 months in 1-800-561-0861 between 7 and! Little money for the work that is requested of us would be the reason flow was enough to.... During COVID-19, working conditions and WFH support assistance with the other.! Assistance with the other retards with above average scores ; joining the outdated immature nepotism-oriented team/managers was a disaster say... 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Be stuck in a contract for a long time career path opportunities how flexible your. Healthier lives the work that is needed or required for consideration improve it find a company to into... In was nice depending on what department you were in charge, what would you give unitedhealth group employee help desk. Company as a new contractor not paid by UHG, i am sure this provides. As the employees, and more 6 wk long training with above average ;... Best place if you were in was nice like at UnitedHealth Group opportunities and search for jobs breaks with other! Thing about working at the company benefits are decent, which are points obtain! Interviewing at UnitedHealth Group like to work qualified for was minimal to none and team were great very! Great experience in growing my career at UnitedHealth Group start taking calls place you. That you have the opportunity to learn new things explore PTO allowances, work-life balance flexibility... 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