Your new phone should receive a text message with a 7-digit passcode. If you got a new phone with a different number or a new tablet, follow the steps above to register it as a new device. Follow the platform-specific instructions on the screen to install Duo Mobile. Using Duo With Any Cell Phone or Landline - Guide to Two ... A new email address. Click Reactivate Duo Mobile. With Duo two-factor authentication, NetID accounts are protected with something someone KNOWS (a password) and something they HAVE (a Duo-enrolled device/typically a mobile phone). Select Continue. You can make the new email or phone number the primary alias by selecting Make primary. Click Reactivate Duo Mobile. To access a Duo 2FA-protected system, you must combine your Odin account information with a secondary credential delivered through your phone, mobile device, hardware token, or security key. If the phone number is different, add your upgraded smartphone as a new device. Tap Settings > Unregister phone number > Unregister. On the integrate the Duo phone app page, note the scannable QR code that has been generated. Open the Duo Mobile App. If you haven't already, download and install the Duo Mobile app. Turn on Duo Restore. Confirm the phone number is correct and click Continue. United Kingdom +44 8003 585 315 . Select your device platform. Follow the platform-specific instructions on the screen to install Duo Mobile. Refer to Change Your Duo Options and Settings for the detailed steps. Select your device's operating system, and click Continue. On your device, tap Add Account (if you have no other profiles) or the plus (+) sign (to add an additional profile to already existing Duo profiles), and point your device's camera to the QR code on your screen.The Duo-Protected University of Pennsylvania account appears in your Duo Mobile app . We support calls to the US and select foreign countries. I changed the phone number in my Google Account, thinking that would be part of it, but it's still showing the old number. At the Duo prompt, don't approve your authentication yet. Instead, click My Settings & Devices in the left menu, then authenticate. Using your mobile phone's Duo Mobile application, scan the QR Code displayed on your screen on the . For example: +441234567890 If you haven't already, follow the instructions to install the Duo Mobile app. Select Create or Manage Duo Account. At the "Link your Smartphone" window, enter a memorable label for your smartphone and your smartphone's phone number, then click the [CONTINUE] button.At the following QR Code window: Open the Duo Mobile application on your mobile device. Tap Duo Restore. If your new phone has the same phone number as your old one and is the same operating system (iOS, Android, etc) Login to Duo Click the button to Send Activation Code Result: You will receive a text message with a link to the application. This is also a good option to set up as a backup. If you get a new phone with a different number, you will need to add it as a new device (see "Register an Additional Device" above for instructions). Follow the onscreen prompts to scan the QR code. Quickly and simply configure Duo security 2-factor authentication for use with your cell phone, landline, smartphone, tablet, laptop or hardware token. We can make phone calls and send SMS messages that use up a maximum of 20 credits. 7. Select the country associated with your phone number from the drop-down menu and enter your phone number. Skip to step 10 for text or phone call instructions. Next time you open the app, you'll be asked to confirm your phone number: Enter your phone number and make sure it's correct. Answer the call and press any key on your phone to approve and log in. Duo Mobile is an app that runs on your smartphone and helps you authenticate quickly and easily. You need a Two-Step code to make changes to your Two-Step profile. Quick Setup. Approve the "Login Request" alert that appears on your phone. United States +1 (866) 760-4247. Select I have Duo Mobile on the next form. Click I have Duo Mobile Installed. Need Some Help? Click Next and the following form will appear. Add your phone number: Next to phone, select Add a recovery phone to help keep your account secure. Under Manage Devices, Click to select the desired device you would like to make a change to. Click the Call Me button on the Duo Prompt (or type "phone" in the "second password" field if you don't see Duo's interactive prompt) and Duo will call your phone. Windows Phone. You will need to authenticate using one of the options from step 2. There is no option to UNREGISTER the number any longer, like there was in the past. Switch from a Phone Call or Passcode/Text to Duo Push. To change your phone number in Google Duo, first, disconnect your current phone number: Open Duo. If you need to make changes in the future to your Two-Step Verification profile (e.g. Click the Device Options button next to your previously registered phone. On the Manage Duo 2FA Account page, locate your phone on the list of devices. See the instructions below for how to enroll and register a mobile phone or landline. Register any phone number to which you have access to receive your authentication, or contact the Help Desk about the use of a token as an alternative. Select the type of phone you are adding to Duo and click Next. Note: If you don't have a backup device and your new device has a different phone number, call Technology Help or visit a walk-in location with a valid ID. Duo adds an extra layer of security to Texas A&M NetID accounts. To use Duo, you will need to complete the Duo Security enrollment process. Click I have Duo Mobile Installed. International phone numbers are supported in DUO. Download Duo Mobile Duo Mobile for Android Duo Mobile for iOS. When configured with a smartphone or tablet, the Duo mobile app can create bypass codes even without a cellular or Wi-Fi connection. Duo Mobile works with Apple iOS and Google Android. You'll then have the option to remove the old email address or phone number from your account. Two-factor authentication is required for some users accessing some systems and is available as optional extra security for others. After you sign in with your NetID and password, you must approve access using your mobile device or landline phone. Enter a new name for your . After a brief period, you should see the device removed from your list. Tap the "+" to add an account. To reactivate Duo Mobile (for example, when you get a new smartphone, and the number did not change), click Reactivate Duo Mobile and complete the onscreen prompts to update your smartphone settings and reactivate. Can I reset the recovery password for third-party accounts in Duo Restore on Duo Mobile? If you get a new phone with the same phone number, follow the reactivation process below to use it for two-step login.

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