microsoft authenticator new phone not working

My phone is lost or broken. I changed my authenticator settings to remove app lock. Unable to authenticate with Microsoft Authenticator Can't access your account? New Microsoft Authenticator app version for Android and ... If you cannot access one of the methods to receive the verification code, use an alternate method. By continuing to use this site you consent to the use of cookies on your device as described in our cookie policy unless you have disabled them. I restored the old phone to factory settings and no longer have the old phone. How do I get Authenticator working on my new phone? I changed my authenticator settings to remove app lock. I recovered the accounts registered before but lost access / notifications to our CSP admin account. Download Microsoft Authenticator from Google Play Store or App store Choose the kind of phone you are migrating to and click "Next.". To register the application: Download an Authenticator Application (e.g. If you prefer to use a different authenticator app, make sure that it supports TOTP-OATH (Time-based One-time Password Algorithm adopted by the Initiative for Open Authentication). 1. This was done by Microsoft to save you the hassle of logging in to all the websites with dif. Sign in to https://myapps.microsoft.com using your azure ID. Google Authenticator for Android and iOS is the mainstay of Google's approach to two-factor for its accounts, and if you're switching to a new phone then you need to get the app installed and . It shows 8 digit one time passwords. In that requirement lies the answer to . 6. I did not have to reauthenticate, and I was able to use it again to login to onedrive on PC. Check if the verification codes in the app are working when notification doesn't. Check if notification through a mobile app is enabled or disabled. Google Authenticator) from your app store. This is not exactly the most elegant authentication solution I have ever seen. Please check the phone number that you specified or change your preferred option. Please delete at least 1 draft to save the new one. To do this, open Microsoft Authenticator. Unlock your phone, tap "Approve", and you're in. I'm not hugely keen on this as it negates the point of MFA, and is far less secure than the options in Conditional Access, but I also get that you have to work with what you have, and you need to strike a balance between security and user convenience. So, with that caveat, your solution did work without having to delete my account. Details. We'll show you how to get access to every tool in Microsoft 365 without spending a dime, but there are some caveats. We are CSP partners and recently I restored my main phone to the default settings. If you're using a different browser, check that browser's help for info about privacy mode. Registration is the process of linking the application on your cell phone with Mimecast so that the application generates verification codes we can use to verify your identity. I have contacted Microsoft help via the phone with no successful resolution and they recommended this forum. One prerequisite is that you must register the device on which you installed the Microsoft Authenticator app within the Azure AD tenant to an individual user. Check if your devices get notifications when the app is open or closed. You may have to reset your 2FA device and restart Authenticator: Please go here, fill out the form with the requested details, and we'll be happy to help you reset your phone number; Once you have reset your phone number, please enter your Settings; Under Security, you can switch back to Google Authenticator; Doing this will generate a new QR code for you to scan, and you should have no . No text is received on our phone. In it's settings, you can add an account for the app as a backup account in case you lose your phone or switch it. New Phone But Google Authenticator Codes Didn't Sync. If you don't want to use email, a phone call, or text, you can use the Microsoft Authenticator app to help strengthen your account security and to sign-in without passwords. Note: Classic games are not protected by the Battle.net Authenticator. Answer (1 of 15): Nothing; if you have setup a backup account on Microsoft Authenticator. This was done by Microsoft to save you the hassle of logging in to all the websites with dif. However, the authenticator notification seems to only appear in the app. #Microsoft #Authenticator #NotOpen #NotWorking #ProblemIn this Video, i will show you How To Fix Microsoft Authenticator App Not Opening Problem || Microsoft. Back up your Microsoft Authenticator App. Step 1: Download and install the Google Authenticator or Authy app in App Store (for iOS) or Google Play (for Android). When logging in, you'll enter your password, and then you'll be asked for an additional way to prove it's really you. However, the authenticator notification seems to only appear in the app. Get Microsoft Office with Word, Excel and PowerPoint for free. In the new window, sign in to your alternate email account and look for the message from the Microsoft account team. What you need to know If you've lost the phone you were using to authenticate your login, or you'd like to authenticate using a different device such as a new phone or computer, download the authenticator app on the new device first. Use your phone, not your password, to log into your Microsoft account. Microsoft Authenticator is a multifactor app for mobile devices that generates time-based codes used during the Two-Step Verification process. Download any free authenticator app on your phone from Google Play or App store. Delete phone partnerships You will need to register your device to your organization through the app and add your work or school account. My codes are not working: Check that the clock on your device is correct and set to the correct timezone. Answer (1 of 15): Nothing; if you have setup a backup account on Microsoft Authenticator. Pinned . To turn two-step verification on or off: Go to Security settings and sign in with your Microsoft account. Teams works on both my desktop and laptop but stopped working on my iPhone. I have tried to log in using another account with the same problem. Remove Microsoft Authenticator entry from the list. I did not have to reauthenticate, and I was able to use it again to login to onedrive on PC. Install the Microsoft Authenticator app from the app store on your new phone. Hi all, I have a Verizon Samsung Galaxy Nexus and initally had Google Authenticator working and providing codes perfectly. The codes are different because each device has its own unique credential, but both are valid and work while signing in using their respective phones. If you're a Workspace Owner and you can't sign in, you'll need to contact the Workspace Primary Owner to help. Just enter your username, then approve the notification sent to your phone. You can set up your work or school account on the Microsoft Authenticator app for Android or iOS. If signal-related problems are common, use the "Microsoft Authenticator app" on your mobile device. 3. Currently on my S20 Ultra I get the message, have to unlock the phone, find and open the message then approve. The app will generate random security codes for sign-in without requiring any cell signal or Internet connection. The Microsoft Authenticator app is an effective way to use two-factor authentication to help you sign into websites that require a Microsoft Account. I can't get my app passwords to work My Sign-ins. Sometimes your work or school might ask you to install the Microsoft Authenticator when accessing certain files, emails, or apps. Email or phone. Posted: 05 Nov 2021. Sometimes your work or school might ask you to install the Microsoft Authenticator when accessing certain files, emails, or apps. Just add your account to the Android or iOS Microsoft Authenticator app, then enter your username as usual when signing in somewhere new. Copy or write down the verification code . Thanks. Open your authenticator app and click the symbol【+】on the top right-hand side to scan the QR code, or you can manually enter the '2FA 16-digit key.' To manage which devices are configured for your account, visit the same website that you use to manage two-step verification, and choose to remove old apps. Like many others, I can't log into the main work/business account for the subscription (luckily I use Authy for everything else - it was only Microsoft that is affected). 7. I got a new phone and obviously would like to have kept my Google Authenticator Codes but it def didn't work out that way. Microsoft authenticator app is not working on my new phone I had Microsoft teams in my job and I logged on using the Authenticator app on my work mobile. Tap "Setup," and then . Scan the new secret key with your new Authenticator device; I lost my Authenticator device or app: Contact our support team and let us know that you've lost both your Authenticator app and phone number. After you finish your recovery, you might notice that your personal Microsoft account verification codes in the Microsoft Authenticator app are different between your old and new phones. Hello Microsoft! You should now see the "Set up Authenticator" screen, complete with barcode. Ctrl + Shift + P is the shortcut for InPrivate Browsing in Microsoft Edge and Internet Explorer. Download any free authenticator app on your phone from Google Play or App store. 30-03-2020 05:57 PM in. Original issue 233 created by kikkomanUT on 2012-12-14T22:41:59.000Z:. 2. Turn off " Do not disturb ". The result is: We have no way to access the CSP / Partner portal, always . For example, if you cannot receive voice messages on your phone, you can use the text message method or the authenticator app. Resume this thread? To set the correct time: On your Android device, go to the main menu of the Google Authenticator app. Sometimes your work or school might ask you to install the Microsoft Authenticator when accessing certain files, emails, or apps. Open the Authenticator app on your phone, and click "+" at the bottom of the screen to add your account. Check to see if the "Do not disturb" feature has been turned on for your mobile device. New features and updated app design are only available if you have completed the Windows 10 Anniversary update. Use time-based, one-time passcodes. Instead of entering your password, you'll get a notification on your phone. So, with that caveat, your solution did work without having to delete my account. First of all, before you can create this new strong credential, there are prerequisites. It may be because the time isn't correctly synced on your Google Authenticator app. I have uninstalled the app and reinstalled as well as rebooted the phone. It will not accept the credentials I use successfully on other devices. Open the Authenticator app on your new phone and tap Begin > Scan barcode. On your computer, click Next, and then enter the code you generated on your phone. Eventually you will replace, break, or loose your iPhone. Adding the Microsoft Authenticator app to a new device does not automatically remove it from any other devices. Just make sure you have the phone number of the last phone your authenticator app was installed on (this applies even if it's the same phone) as a means of verification. Can anyone help. I had taken a screenshot of the Backup Codes at one point but I don't . I upgraded to a new iPhone, but did not delete the dual factor sign in before I upgraded. Common problems with the Microsoft Authenticator app. If Google Authenticator still doesn't work on your iPhone, then you should check whether there are any pending updates for the app. To setup QR verification on the mobile, follow the below steps. If you cannot access one of the methods to receive the verification code, use an alternate method. Open Google Authenticator on the new phone and follow the prompts to scan the barcode. Enter the email address linked to your Microsoft account in the "Account Name" field. Step 3: Recovering Codes in Microsoft Authenticator. Yep, that's $0. Verification method did not work. Microsoft Authenticator also supports multi factor authentication for work, school, and non-Microsoft accounts. Select your account name in the top right, then select profile. When I look in Settings>Apps and Passwords there is no . Register your new phone, here: https://aka.ms/mysecurityinfo Upvote (452) Subscribe Unsubscribe. Choose Set up Authenticator app and it will open a pop-up box with QR code so that you can configure the app on your new device." The issue is when I try to go to additional security verifications it again shows the message "We've sent a notification to your mobile device. If you have an Microsoft 365 work or school account account that uses Microsoft 365 for business or Exchange-based accounts, talk to your Microsoft 365 admin or technical support to resolve issues. Thanks. Head over to the App Store and . If your phone is lost or dies as you suggested in your original post, you simply download the authenticator app to your new phone, do a few setup steps and use the new app. Also, my MS Authenticator does not receive any notifications. Step 2: A QR code and 16-digit key will be shown on the page. Passwordless sign-in with the Microsoft Authenticator app . #notopen #notworking #notopening #microsoftoutlookIn this video, i will show you how to Fix Microsoft outlook App Not Working | Microsoft outlook Not Opening. You can save 5 drafts at most. Then, the phone broke, I ordered a new one and received it, now the Authenticator codes do not work, even it time sync'd. My MS Authenticator app does not show any 6 digit one-time-tokens. If your codes still aren't working, or the cases above don't apply to you, you can follow the instructions below for the 3 authenticator apps we support. MFA from Microsoft 2 Factor Authentication stopped working - No backup. My Google Authenticator codes don't work. Make sure Windows Phone is selected, and click "Next." 5. There isn't any data stored in it other than the original authentication with Microsoft (which as stated in the quote above from Microsoft wouldn't be restored anyway) and . Instead it says: Step 2: We've sent a text message to your phone on +44 07xxxxxxx. Open Google Authenticator and click the + to add another account. Target Section; Target Category; Move; Sink; Resume; This thread will be moved to the end of the list. Microsoft Authenticator app has stopped displaying the approve/deny message. 3. Tap More Settings Time correction for codes Sync now. Learn more Conveniently and securely sign in to all your online accounts using multifactor authentication, passwordless sign-in or password autofill with Microsoft Authenticator. Locked . To finish setting up an authenticator app in Google. This new app replaces the Azure Authenticator, Microsoft account, and Multi-Factor Authentication . Open the Microsoft Authenticator app, select to allow notifications (if prompted), select Add account from the Customize and control icon on the upper-right, and then select Work or school account. Follow the instructions in this Microsoft article on how to Back up and recover account credentials using the Microsoft Authenticator app. In the "Authenticator app" section of the page, click "Change Phone.". Account Access & Recovery, Android, Other. New Microsoft Authenticator app version for Android and iOS - Nov. 5. Click the "camera" icon and scan the code on your computer screen. Session ID: 300301ef-a9eb-4683-bb3b-fb3c11bccdxx. I logged in as a client on Microsoft and by accident logged out of my own account. The new capabilities are part of a public preview of password management . 4. Correlation ID: 1f4c2119-7ed9-48b1-aa2c-46df78a3bdxx. Continue? I had Microsoft Authenticator running the 2fa for two other sites (not Microsoft related). When I used Smart Switch (to transfer my data) the codes didn't sync with the Authenticator App. My phone is 7 years old and is not an iPhone. Select Save. In it's settings, you can add an account for the app as a backup account in case you lose your phone or switch it. If you're using an iOS or Android device, you can download Microsoft Authenticator or Google Authenticator from your respective app store. Click on + Add method button to add an authentication method. To fix this, launch the Google Authenticator app on your mobile device, tap the Settings option in the main menu, tap Time correction for codes, and tap Sync now. The app provides a second layer of security after your password. With phone sign-in, we're shifting the security burden from your memory to your device. Since there won't be any conflicts between old and new cloud backups because the previous phones are removed, the account is now ready for recovery. When I have gone to log back in it says "approve sign in request" "open microsoft authenticator app and approve the request to sign in" I have logged into the authenticator app and it has no code, no prompt. Add a new account to the Microsoft authenticator app. Add a new account to the Microsoft authenticator app - follow steps from the below URL. On the next screen, the app confirms the time has been synced.

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microsoft authenticator new phone not working