Follow him on Twitter @PeterAHigh. He famously gave out his phone number to every worker saying, "If you feel as if your safety issues are not being addressed, call me because I need to know about it." In The Phoenix Project, we used the constructs of the Three Ways and Four Types of Work to frame some of the important concepts in the book. High: As you think about the evolution of business in the ways that you have described in each of your books, there is a real cultural change that is necessary. As a result, you end up with the happiest, most productive, and most engaged developers. The phrase improvement of daily work is more important than the daily work itself. Learning this made me fussy and fickle about what I want to learn. The number is 3,500 times per day, which sounds unbelievable. He observes that we all have moments where we love what we are doing so much that we lose track of time or even sense of self. It is about technical debt and the incredible damage it creates, as well as how we create the opposite conditions—an architecture that enables developers to quickly, independently, and safely develop, test, and deliver value to customers, and where we are continually focused on elevating developer productivity. I additionally had someone named Dr. Andre Martin, who was the Chief Learning Officer for Nike. It has been widely documented in the literature that psychological safety was one of the most important aspects that were found, it is part of how it trains leaders, and it is an important part of the culture. High: So many of the rising trends now are about having permeable barriers between silos of the organizations such that there is better collaboration across the enterprise. It explores the invisible structures that are required to make developers (and all engineers) productive, which is absolutely required for the initiatives they work on to achieve their goals. Ops saved us from the careless developers who put random elements in production without testing and blew everything up, and it was Ops who helped us keep our data secure, despite ineffective security people. As a writer, it is always helpful to use instruments such as this to make sure that the main script stays on track. This is because I get little joy from doing that these days. Daily workarounds certainly exist in technology as well. First Ideal — Locality and Simplicity: The most common Flow Velocity bottleneck that we have … It is locked inside of data warehouses and these old systems of record where you cannot even afford to get it out. Instead, they encounter it as a problem and are quickly ensnared in it. Because of this, it is up to our heroes in the rebellion to do that. To validate that notion, there is a famous psychologist, Dr. Mihaly Csikszentmihalyi, who I believe gave the best TED Talk ever called Flow. Some of the most widely read business books tend to generally fit the style. Published at DZone with permission of Gene Kim, DZone MVB. Team of Teams, agile teams, and DevOps are all showing that we need cross-functional teams that can be fully empowered to achieve the mission. Lecturer at MIT, and principal of HVE LLC. There is a problem that is almost orthogonal to the one that the DevOps community helped solve. Join the DZone community and get the full member experience. Famously, the top goal he gave to Wall Street as CEO was to have zero workplace injuries. Opinions expressed by DZone contributors are their own. You additionally had the intelligence agencies, which were one tier lower than them. He was setting the expectation that leaders care about safety. Kim: The first ideal is all about to what extent can teams, the smallest unit of value creation in an organization, independently develop, test, and deploy value to customers? These are stories about transformational leadership and courage, which are very much inspired by the heroic journeys I’ve had the privilege of observing and studying for the last seven years within the DevOps enterprise community. These are not the generals, but they are the people on the ground. For almost a decade, my co-authors, Kevin Behr and George Spafford, and I wanted to rewrite The Goal in a technology context. He worked at Target and Mars Corporation, and he is currently the VP of PeopleDev at Google. It consists of courageous leaders who knew what was needed by the organizations to survive and to win in the marketplace. Since 2008, I have moderated a widely listened to podcast entitled “Technovation with Peter High,” which features a wide array of IT thought-leaders, and is available at www.forumonworldclassit.com on a weekly basis. When you look on the ground towards where the racks used to be, there are outlines of where they used to be. High: The fifth of the five ideas is customer focus. Could you talk about the genesis story of the Unicorn Project? Please feel free to share what you thought of the book on Twitter or LinkedIn — just @mention me. To listen to past interviews with the likes of bestselling author Michael Lewis, Reid Hoffman, former Mexican President Vicente Fox, Steve Case, Craig Newmark, Stewart Butterfield, and Meg Whitman, please visit this link. To download the first 58-page excerpt, click here: https://itrevolution.com/the-unicorn-project/. To where it resides to where it resides to where it resides where! Researcher and an author who has been widely studied that as humans our... Peopledev at Google to me to discover how often the most powerful way to create activate... Best talents within the workforce to best serve customers way they work, as... And an author who has been the case for decades, and.. Is almost orthogonal to the one that the main script stays on track be solved and... 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