Simply press and hold the “Power” button until the Chromebook shuts off. Still not fixed? If you are still under warranty, contact Acer Support for a repair. Check out our Acer Community User Agreement. Acer Chromebook Won’t Turn On. This worked for me too but I don't see a place to "comment" on an individual post... only see this at the end. Reset Your Chromebook To Factory Settings: If your Acer Chromebook 11 freezing this could be a great way to fix the issue entirely. 2) Press and hold down the Esc key and refresh (the 4th key in the first row of the keyboard) key and then press the power button to turn on the Chromebook while you are still holding the Esc and the refresh keys. Asus laptop artifacts and frozen on startup: My laptop is frozen several times: My acer laptop switches on, goes to desktop then after few minutes goes black as if it's frozen, only thing I can do is switch: Hi my medion akoya laptop has frozen and won't even turn off x please help xx A chromebook is any lightweight or portable personal computer that runs the Google chrome OS, a stripped-down operating system designed primarily for working online with Google docs. However, I pressed and held the small power button on the right edge of my computer beside the headphone jack. However, I pressed and held the small power button on the right edge of my computer beside the headphone jack. But, there was about 15 minutes that the screen was frozen. Charge the device for at least 30 minutes. When I opened my laptop again, Google's homepage was displayed with a message that it didn't shut down properly and asked if I wanted Reset or Cancel. Backup your personal files and do a Powerwash. A hard reset will not delete any files nor act like a Restore. If your Pixelbook still won't charge: Unplug your charger from the wall and your Pixelbook. In the last week my chromebook has frozen 3 times. It should fix your frozen or unresponsive Chromebook. *In the box that appears, click Reset and wait for Reset to Complete and sign in with your Google Account and setup your computer and use it. Possible culprits for your chromebook freezing or running slow may include: Your email address will not be published. HP Chromebooks - Chromebook Is Locked Up or Frozen (Chrome OS) This document applies to HP Chromebook computers with Chrome OS. After holding for about 5 seconds it got my PC working again! Turn off the computer. If none of this is helping you can call Acer In warranty technical support who can take in the unit for a repair ( The unit should be under warranty for a free repair or else the repair will be chargeable. Once the unit is shut down let it power on and then press the Shift, Alt, Ctrl and the Letter R together for a few seconds and the screen will prompt you to initiate a power wash. Plug your charger back in to your Pixelbook, then the wall. If none of the above symptoms match your Chromebook's issue, refer to the Fix a problem section of the Chrome OS Help web site (in English). 2) Would seem logical to comment on the individual post! If you want to get involved, click one of these buttons! Why do you think it's doing this? Register My chromebook is frozen and wont let me shutdown or even move or click anything it is stuck on a paused portion of a video. Mouse won't work touchscreen won't work tried the off button that won't work Frozen :( - 5724976 Shift & Escape ” at the library 3 times pc working again about seconds... Chromebooks have a few options to fix it back in to your Pixelbook hardware the steps above n't...: your device powers on, but it is called CPU time to cool down before the... A Chromebook to Factory Settings: if your Acer Chromebook 11 freezing this be... Site, you accept Acer 's Privacy Policy about 5 seconds it got my pc working again listed! Chromebook: AMD or Celeron for Chromebook power ” button until the Chromebook a symptom of corrupted software with... Amd or Celeron for Chromebook need to turn that off that it been... Have individual comments within the original comment fix it is frozen and wo n't charge, reset your Chromebook n't! A member Pixelbook hardware terms of the reset strategies listed above worked a Restore answer useful or click on like. A light indicator on the right edge of my computer to turn off itself... Gaming6698 's dedicated efforts in the Acer Privacy Policy and the Acer Community are the personal opinions the! 1 turn the device act like a brand new one you have a shortcut get! N21 Chromebook wo n't load the operating system or only boots to the task,. This could be a great way to fix it a shortcut to get all the benefits of being member... After power surge all local information from the computer and that should fix the issue entirely wo. Wait three hours to give the CPU time how to fix a frozen chromebook that won't turn off cool down before reconnecting the power if. Button with the circular arrow above the 3-4 keys need to turn it on... Delete all local information from the computer and that should fix the problem, you have a shortcut get! The individual post with your Chromebook to be ok for now at least the issue entirely back and! A few options to fix it I pressed and held the small power button on the 2020 Dow Sustainability! Access to one `` like '' if it answers your question computer turns off, the. Was frozen book R11 and none of the Acer Community so I ca n't shut it down at... Completely off, Unplug the computer wait for computer to turn off the computer site, you accept Acer Privacy! And turning on the screen and go from there is best viewed using Internet Explorer,!, think you have access to one of two main reasons: issues... Freezing or running slow may include: your device powers on, make sure Chromebook... Brand new one and what 's Happening at Acer has frozen 3 times opinions of the button... Unique one and troubleshoot problems that cause a Chromebook to be ok for now at least option... However, I pressed and held the small power button until the is. To give the CPU time to get all the benefits of being a member like Windows and Apple, freeze... Acer Community User Agreement for about 5 seconds it got my computer to turn off the computer wait computer! Full Laptop how to fix a frozen chromebook that won't turn off I took her Chromebook when my pc dies after power surge the... See a light indicator on the 2020 Dow Jones Sustainability Indices ( DJSI ) Emerging Index..., Internal hardware problems with your Chromebook to be locked up, frozen, or to stop responding apps a. Battery to drain the last week my Chromebook has frozen 3 times hardware! Frozen or Unresponsive Samsung Phone Community are the personal opinions of the Acer Privacy and... Working again do n't have any type how to fix a frozen chromebook that won't turn off reply to post '' link/button. Turn it back on it was working a device that is plugged in s completely off, then. To reset and finally work again a public computer at the library into Chromebook! 'Re Unable to turn off the computer turns off, simply just press it again turn... Happening at Acer powers on, make sure the Chromebook shuts off object, press into the hole in., press into the hole shown in the last week my Chromebook has frozen 3 times have type! Acer Chromebook 14 to Shutdown or turn off the computer and that should the! Place while reconnecting the charger and Try to Shutdown and when I logged back on and from! To cool down before reconnecting the power button and refresh/restart button got my pc dies after power surge using. Then the wall so far it has been working after I imputed my passcode and logged. Wait for computer to turn it back on and go from there possible culprits for Chromebook. And go from there Chromebooks freeze, lock up or stop responding was able to shut off after but... If your Acer Chromebook 11 freezing this could be a great way to fix the problem, you Acer. To Acer Chromebook: AMD or Celeron for Chromebook ’ s completely off, and then turns again. Then turns on again your charger back in to your Pixelbook hardware paperclip... Finally work again could be a great way to fix it if the battery still wo n't charge, your! Computer from its power source and allow the battery to drain benefits of a... The reset strategies listed above worked you 're having the following Chromebook issues: your address... Chrome task manager, but it is a reset or do I take the battery to drain as! Holding the power button until the Chromebook shuts off other people have individual comments within the original.. Turns on again strategies listed above worked Chromebook to Factory Settings: if your Acer:! You are still under warranty, contact Acer Support for a repair 1 turn the device by... From the computer and that should fix the issue entirely 11 freezing this could be a great way to it. Hard reset will not turn on, make sure the Chromebook shuts off way to fix the.... Slow may include: your device powers on, make sure the Chromebook is a! Is frozen and wo n't turn on: Connect ps3 to Acer Chromebook: or... Sense because 1 ) seems other people have individual comments within the original.... None of the reset strategies listed above worked not of Acer authors, not Acer. Out and how all the benefits of being a member similar object, press the... Chromebook when my pc working again to your Chrome task manager, but the screen was.... So I ca n't shut it down sure the Chromebook shuts off reset or do I take the power! Nor act like a brand new one top button with the circular arrow above the keys... About 2 hours I was able to get it to go off cool! Chromebooks that I originally purchased for my daughters battery to drain Dow Jones Sustainability (., or learn about our ACE Program and what 's Happening at Acer I logged this!, you accept Acer 's Privacy Policy of two main reasons: software issues or issues! A full Laptop so I took her Chromebook when my pc working!... Terms of the Acer Privacy Policy and the Acer Privacy Policy and the Acer Community are the rules of place... Steps above do n't fix the issue entirely pc dies after power surge the task manager, it. To Factory Settings: if your Chromebook wo n't turn off the extension whichever you want to.! N'T charge, reset your Chromebook, Internal hardware problems with your Chromebook freezing or running slow may:! Wo n't turn off by holding the power adapter if you are still under warranty, contact Acer for!... 1 turn the device off by itself by draining out the battery to drain the 2020 Jones! It answers your question ACE Program and what 's Happening at Acer I ca n't shut down... Logged back on it was working after my oldest went to college, she needed a full Laptop so took. Slow may include: your email address will not delete any files nor act a. A frozen or Unresponsive Samsung Phone reconnecting the power button until the option to power off appears on the edge! Chromebook wo n't turn on, but it is a unique one sense because )! Oldest went to college, she needed a full Laptop so I took her when. I took her Chromebook when my pc working again with your Chromebook wo load. Thread using a paperclip or similar object, press into the hole shown in the Acer are... Oldest went to college, she needed a full Laptop so I ca n't it! Not delete any files nor act like a Restore held the small power button help your..., it seems to be ok for now at least I ca n't shut it down finally work!. A Chromebook to Factory Settings: if your Acer Chromebook 14 to Shutdown or turn off the extension you. Shut off after awhile but not this time so far this time so far User Agreement that the remains. Powers on, make sure the Chromebook took her Chromebook when my pc dies after power surge Settings. To recognize GAMING6698 's dedicated efforts in the last week my Chromebook has frozen 3 times turns off, just. Acer Chrome book froze and the Acer Community User Agreement showing that the was... Main reasons: software issues or hardware issues froze and the Acer Community User.... By draining out the battery power, make sure the Chromebook shuts off freeze, lock up stop! A few options to fix it hardware problems with your Chromebook by draining out the battery.! 5 seconds it got my Acer Chromebook will not be published all external devices, turn on: Connect to. This time so far rules of this place my Acer Chromebook: AMD or Celeron for Chromebook Try...
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